We're happy to assist you with any question you may have. Send us an email below and we'll get back to you within 24-48 business hours.

*Our customer service team is based in Canada and every message is handled by a real person — not outsourced overseas or AI.

To provide thoughtful and consistent service, our team works regular business hours: Monday to Friday, from 9AM to 6PM Pacific Time.

Messages sent evenings, weekends, or holidays may take a little longer to receive a reply, but we’ll always get back to you as soon as possible once the team is back online.

We truly appreciate your patience and understanding.

REDWOOD WATCHES
LAVAL, QC H7V 4A3
CANADA

For immediate answers, you can check out our help center.